Delete your BizBook account
Last updated 20 October 2026
In the app
Open BizBook, tap ☰ then your name, go to Settings, and tap Delete my account. You need to finish or cancel any job in progress first.
Without the app
If you can’t use the app, email [privacy email address, can be the same as support] with the subject “Delete my account” and the mobile number on your account. We will confirm it’s you and delete the account within 30 days.
What is deleted
Your name, profile and cover photos, phone number, area, posts, statuses, comments, follows, saved posts, notification settings and devices. Your storefront and services are removed and you can no longer sign in.
What we keep
Records of bookings, fees, credits and payments, without your name or contact details, for as long as tax and company law require (generally 5 to 7 years). Reviews you wrote stay without your name.
Before deleting, you can ask us to refund unused credits you bought. After deletion they can’t be recovered.
[Physical address], Durban, KwaZulu-Natal, South Africa
[support email address]